01
Order updates on WhatsApp
Placed, shipped, delivered, refunded — each on your approved template, one message per order update.
Products/Modus for D2C
Bring back the carts email never reaches.
Most carts are abandoned and recovery emails go unopened. Modus reminds shoppers on WhatsApp, keeps buyers updated on their order, and answers product questions from your live catalogue.
The problem
“Seven out of ten carts are abandoned, and half our support time is ‘where is my order?’”
- Cart recovery emails are rarely opened, so most abandoned revenue is simply gone.
- Customers chase order status over chat and calls, and support time goes on tracking numbers.
- Shoppers ask about sizes, stock and price on WhatsApp and wait hours for a reply.
- You cannot tell how much revenue a reminder actually brought back.
What you get
How Modus for D2C fixes it.
02
Abandoned-cart reminders
Up to three timed reminders with a link back to the cart, and recovered revenue counted per reminder (Shopify).
03
Sell from your live catalogue
The agent reads your store’s products, prices and stock in real time and sends checkout links in the chat.
04
Consent built in
Only customers who opted in are messaged, which keeps your WhatsApp number healthy.
How it works
1
Connect your store
Link Shopify or WooCommerce with a read-only key. Modus never writes to your store.
2
Pick your messages
Choose which order events and cart reminders to send, and when.
3
Watch revenue come back
See recovered carts and orders tied to each reminder on your board.
When you’re ready for more: Add Modus Ads to see which ad each order came from, or talk to us about Custom to run your store alongside every other Modus product. See plans
Frequently asked questions
Which stores are supported?
Shopify and WooCommerce for order updates and the live catalogue. Abandoned-cart reminders are Shopify only for now.
Will it message customers who didn’t opt in?
No. By default only customers who have chatted with you are messaged; on Shopify you can also include buyers who ticked the marketing checkbox.
Does Modus change anything in my store?
No. It only reads products and orders.
Modus for D2C, ₹1,999 / month.
Order updates and abandoned-cart reminders on WhatsApp, with recovered revenue counted.