Turn intent into a visit
Send a timely WhatsApp reminder with the address, opening hours and a clear reason to visit.
Store visit marketing
Turn WhatsApp interest into in-store visits.
Modus helps local stores bring more customers through the door with personalised offers, visit reminders, directions and ongoing WhatsApp engagement.
Invite nearby customers to visit
Send offers to the right segments
Share directions and opening hours
Re-engage customers after they leave
Store campaign
Weekend footfall
Audience
Past buyers
Send
Fri · 6 PM
Goal
Store visit
WhatsApp message
Hi Aisha 👋 New arrivals are now in store. Visit this weekend and enjoy your members-only offer.
Get directionsView offer
Link to your nearest store
Open today until 9:00 PM
Modus Store
Hi Aisha 👋
Your store offer is waiting. Drop in this weekend to see our new collection.
Reminder set ✓
Saturday · 11:00 AM
Why store visits need follow-through
A nearby customer is not automatically a walk-in.
Customers forget, postpone or miss the offer. Modus turns vague intent into a simple plan: what is waiting, where to go and when to visit.
Give customers a reason to come now
Share relevant in-store offers, new arrivals and limited-time experiences with the right audience.
Bring offline customers back
Capture walk-in customers with a QR code and continue the relationship on WhatsApp after they leave.
How it works
Connect the online conversation to the offline visit
Capture interest
A customer chats on WhatsApp, scans an in-store QR code or responds to an offer.
Invite the visit
Modus sends the nearest location, map link, opening hours and a personalised reason to visit.
Remind at the right time
A scheduled WhatsApp reminder keeps the plan visible without relying on staff follow-up.
Continue after the visit
Thank visitors, request feedback and send relevant offers that bring them back again.
One visit becomes a relationship
Before, during and after the store visit
Before
Create the reason
Send a relevant offer, product arrival, consultation invite or event—not a mass message with no clear next step.
During
Make visiting effortless
Put directions, hours and the offer in one WhatsApp thread customers can find when they are ready to leave.
After
Earn the next visit
Thank visitors, ask for feedback and follow up with offers related to what they explored or purchased.
Make offline customers reachable
Place a QR code at checkout, on receipts or near featured products. Customers opt in on WhatsApp, and Modus keeps the conversation connected to their customer record.
Known customers
Connect visits to customer profiles
Timely reminders
Nudge customers before plans fade
Relevant offers
Segment by interest and history
Frequently asked questions
Store visit marketing FAQs
How does Modus help increase store visits?
Modus uses WhatsApp conversations, segmented offers and scheduled reminders to turn customer interest into a clear in-store next step.
Can customers get directions to the store?
Yes. Messages can include the store address, opening hours and a map link, helping customers act without searching for details.
How do I engage customers who already visited?
Use a QR code or staff-assisted opt-in to identify walk-in customers, then send useful post-visit messages, feedback requests and relevant offers on WhatsApp.
Can I target offers to different customer groups?
Yes. You can segment customers by interests, purchase history, location or engagement and send each group a more relevant campaign.
Give customers a reason to walk in.
Turn WhatsApp conversations into visits, purchases and repeat relationships.
Start with Modus