For travel agencies
Keep trip enquiries warm until they book.
Modus answers destination and package questions, captures dates, group size and budget, and follows up on WhatsApp while your consultants focus on building the right itinerary.
- Every trip enquiry captured with useful context
- Consultants get budget and travel dates before they call
- Quote follow-ups run without manual chasing
Today
What it looks like right now.
A traveller messages several agencies and books with the first one to reply.
Consultants waste time asking the same destination, date and group-size questions.
A sent itinerary gets no follow-up until the lead has already chosen another agency.
Old seasonal enquiries are left untouched when the right travel window returns.
The agent
What it does on every enquiry.
Trip-fit qualification
Capture destination, dates, travellers, departure city, budget and travel style in a natural conversation.
Package and policy answers
Answer from your approved itineraries, inclusions, exclusions and visa guidance — then escalate any nuanced request.
Quote follow-up sequences
Keep a traveller engaged after a quote with timely messages, not a forgotten spreadsheet reminder.
Seasonal re-engagement
Reach opted-in past travellers and old enquiries when a relevant departure season or offer arrives.
In practice
How it runs.
- 01
Traveller enquires
An ad, listing or referral opens a WhatsApp conversation at any hour.
- 02
Modus gathers the brief
The agent handles the first questions and gives your consultant a structured trip requirement.
- 03
Consultant designs and closes
Your team sends the right itinerary, while Modus keeps the thread and follow-up moving.
Questions we get asked
Can it provide live flight or hotel prices?
It should only answer from the current pricing and inventory you provide. For live availability or a custom quote, it gathers the brief and hands the conversation to your consultant.
Can it qualify international and domestic enquiries differently?
Yes. You can train different question paths around destination, visa status, departure city, budget and group type.
Does it send the final itinerary itself?
It can share approved material, but your consultant remains in control of custom itineraries and final commercial commitments.
Can we recover old travel leads?
Yes, with compliant template campaigns to opted-in contacts. Replies land back in your shared Modus inbox.
Stop guessing which enquiries were worth it.
One agent works every lead on your own number and your website — and every deal it closes is traced back to what produced it. We handle the setup.