WhatsApp automation software
Your WhatsApp funnel runs itself.
Modus automates the whole WhatsApp funnel for your sales team — an instant auto-reply on every enquiry, follow-ups that fire on schedule, and each stage moving forward on its own until a human is genuinely needed.
- Auto-reply on every enquiry, day or night
- Follow-up sequences that run without reminders
- Funnel stages that advance automatically
Today
What it looks like right now.
Enquiries that land after hours or during a rush get their first reply hours late.
Follow-up is manual, so a lead gets one message and is then forgotten.
Every rep runs the funnel slightly differently and steps get skipped under pressure.
The team is doing copy-paste replies to the same questions all day.
The agent
What it does on every enquiry.
Instant auto-reply
Every enquiry gets an immediate, on-brand response with the right next question — no lead left waiting.
Follow-up sequences
Timed, relevant messages go out automatically to leads who have not replied, until they do or are closed.
Funnel automation
Qualification, answers, scheduling and reminders each run as a step, so the funnel moves without being pushed.
Human handoff
The moment a conversation needs judgement, it is routed to the right rep with the full thread.
In practice
How it runs.
- 01
Enquiry in
The auto-reply fires within seconds and the qualifying questions begin.
- 02
Sequence runs
Answers, follow-ups and scheduling happen on their own timeline, not the team's.
- 03
Rep steps in for the close
Only the conversations that actually need a person reach one — with everything already gathered.
Questions we get asked
What can be fully automated versus needing a person?
First response, FAQ answers, qualification, follow-ups and booking run without a person. Negotiation, edge cases and anything the agent is unsure about are handed to your team.
Will the auto-replies sound robotic?
The agent is trained on your business, your pricing and your tone, and replies in natural language. Customers are messaging your business on WhatsApp as usual.
How many follow-ups does it send?
You set the cadence and the cap. A typical setup is three or four spaced messages over a week, then the lead is marked cold so nobody is chasing it indefinitely.
Does this work on my current WhatsApp number?
Yes — it runs on the official WhatsApp Business API on your existing number, with no app to install.
Stop guessing which enquiries were worth it.
One agent works every lead on your own number and your website — and every deal it closes is traced back to what produced it. We handle the setup.