Talk to a real person.
Whether you are setting Modus up, stuck on something live, or still deciding — the same small team answers all three. No ticket portal, no bot in front of the humans.
Best for anything with an invoice number, a screenshot or a long question attached.
support@procodebase.comBilling, invoices and refunds
Every invoice is on your board under Payments. For a refund or a billing correction, email us with the invoice number — the terms are in the Refund Policy.
Privacy and data requests
Access, correction or deletion requests go to the same address and are answered within 30 days. If you were messaging a business that uses Modus rather than using Modus yourself, section 12 of the Privacy Policy explains who to ask.
When we reply
Monday to Saturday, 10am to 7pm IST. We aim to answer within one working day; anything that has stopped your agent replying to live enquiries jumps the queue — say so in the first line.
Registered office
ProCodebase Technologies (Ashu Singhal)
Site No 182, The Woods of East Phase 4Sarjapura Main Road, Chikkanayakanahalli Village
Bengaluru 560035, Karnataka, India
GSTIN 29JSIPS3372G2Z1 · Modus is a product of ProCodebase Technologies