Products/Modus AI Calling

Give every lead a call back.

Your team cannot call every lead while handling the customers already in front of them. Modus AI Calling makes the first conversation, asks your qualifying questions and records what happened, so your team knows who to follow up with next.

The problem

“We paid for the lead, but nobody had time to call them.”
  • New enquiries sit in a list while your sales team handles other conversations.
  • Repetitive qualification calls leave less time for serious buyers.
  • Follow-ups depend on someone remembering to pick up the phone.
  • Call notes stay in separate notebooks, leaving the next teammate without context.

What you get

How Modus AI Calling fixes it.

01

A voice agent for your business

Choose the voice, language, tone and opening line. Set the goal, instructions and details the agent should collect, using your business knowledge to guide the conversation.

02

Call campaigns

Organise outbound calls to your leads in a campaign, with a chosen agent and a record of each call’s progress.

03

Transcripts and call history

Review the conversation and available recordings from the call record, alongside its status and duration.

04

Clear outcomes for follow-up

See whether a lead is interested, wants a callback, needs more information or is not interested, with a summary your team can act on.

How it works

1

Set up your calling agent

Work with us to enable calling on your Custom plan, then set the agent’s voice, goal, questions and business knowledge.

2

Test the conversation

Call a test number and review how your agent introduces itself and handles your questions before calling leads.

3

Call and review

Start calls or a call campaign, then review transcripts, summaries and outcomes to decide the next step.

When you’re ready for more: Use AI Calling alongside your Custom plan’s CRM, WhatsApp conversations and ad reporting. Calling usage remains a separate per-minute charge. See plans

Frequently asked questions

How much does Modus AI Calling cost?

AI Calling costs ₹8 per minute, exclusive of GST, billed by the second through Modus credits. It is a paid add-on to the Custom plan; the plan subscription is separate.

Is AI Calling included in a plan subscription?

Call usage is charged separately. Request a demo to discuss your Custom plan, calling setup and number requirements.

Can I customise what the agent says?

Yes. Configure its goal, instructions, opening line, tone and the information it should collect. The agent can use your business knowledge, and introduces itself as an AI.

Can my team review calls afterwards?

Yes. Call records show status and duration, with transcripts, recordings and summaries when available, so your team can review the conversation and follow up.

Modus AI Calling, ₹8 / min.

AI voice agents call your leads, ask qualifying questions and record the outcome for your team.