WhatsApp forms & lead capture

Turn every WhatsApp conversation into a useful lead.

Modus captures enquiries from WhatsApp, website chat, ads and QR codes, asks the right qualifying questions in conversation, and puts each lead into a shared pipeline your team can work.

  • Lead details captured without a separate form
  • Qualification questions asked in a natural chat
  • Every source reaches one shared pipeline
Team reviewing customer leads

Today

What it looks like right now.

  • Ad leads arrive with little context.

  • Prospects abandon long forms.

  • Website and WhatsApp enquiries sit in separate places.

  • Staff copy details out of chat by hand.

The agent

What it does on every enquiry.

Conversational capture

Collect the details that matter through a natural chat rather than a rigid form.

Source-aware leads

Keep the website, QR, ad or WhatsApp source attached to the contact.

Qualification built in

Ask about fit, budget, location, timeline or product need before routing.

Shared CRM pipeline

Every captured enquiry gets history, stage and next action — not a loose chat.

In practice

How it runs.

  1. 01

    Prospect starts a chat

    From your website, ad, QR code or business number.

  2. 02

    Modus captures the brief

    The agent asks only the questions needed to qualify the enquiry.

  3. 03

    Your team gets a ready lead

    Contact, conversation and source appear together in the shared pipeline.

Questions we get asked

Is this a traditional form builder?

Modus focuses on conversational capture in WhatsApp and website chat. It turns answers into a structured lead record.

Can we choose what details to collect?

Yes. Configure the questions around your sales process.

Where do captured leads go?

They enter your Modus pipeline with the complete conversation and source context.

Can we capture leads from our website?

Yes. The website chat widget feeds the same pipeline as WhatsApp.

Stop guessing which enquiries were worth it.

One agent works every lead on your own number and your website — and every deal it closes is traced back to what produced it. We handle the setup.