WhatsApp Business API
Capture the lead. Book the slot.
Modus is built on the official WhatsApp Business API — every enquiry on your verified number is captured as a lead, qualified, and offered an appointment slot booked inside the same conversation.
- Official Business API on your verified number
- Every enquiry captured as a lead automatically
- Appointments booked inside the chat, no back-and-forth
Today
What it looks like right now.
The personal WhatsApp Business app has no API — nothing can be captured, routed or reported on.
Booking a call means ten messages back and forth to land on a time.
Leads from ads hit the number and there is no record of them beyond the chat list.
No green tick, no multi-user access, no automation hooks.
The agent
What it does on every enquiry.
Official API setup
We connect your number to the WhatsApp Business API — verified sender, multi-user, automation-ready.
Lead capture
Every inbound message becomes a lead record with source, contact and first message.
Appointment booking
Qualified leads are shown real availability and confirm a slot in the conversation.
Reminders
Automatic confirmations and reminders cut no-shows without anyone sending them.
In practice
How it runs.
- 01
Connect your number
We move your existing number onto the official Business API — your chat history and contacts stay.
- 02
Leads captured & qualified
Every enquiry is recorded and the agent asks your qualifying questions.
- 03
Slot booked & confirmed
The buyer picks a time in-chat; confirmations and reminders go out automatically.
Questions we get asked
What is the difference between the WhatsApp Business app and the API?
The app is a single-phone inbox with no automation or reporting. The API is the official platform for businesses — verified sender, multiple agents, and the hooks that let Modus capture leads, qualify and book.
Do I lose my number or my chats moving to the API?
No. Your existing business number moves to the API and your contacts come with it. We run the migration.
How does the appointment booking work?
You connect your availability. The agent offers real open slots, the customer confirms one in the chat, and it sends the confirmation plus reminders. No calendar tennis.
Is there a green tick?
Official Business Account verification (the green tick) is applied for as part of API onboarding. Approval is Meta's call, but the API setup is the prerequisite and we handle it.
Stop guessing which enquiries were worth it.
One agent works every lead on your own number and your website — and every deal it closes is traced back to what produced it. We handle the setup.