Features/AI & Conversations

Put your WhatsApp AI agent on your website. One brain, one inbox, one CRM.

Install a branded chat bubble with one script tag or share the hosted chat link directly. Website visitors get the same knowledge-backed AI, qualification and human handoff as WhatsApp, and every lead lands in the same pipeline.

Modus Website Chat settings with install code, share link, appearance controls and a live widget preview

One-line install for Shopify, WordPress, Webflow, Wix or custom sites

The same AI behaviour and Knowledge DB as WhatsApp

Visitor details captured into the shared CRM and inbox

Built into the workflow

Everything you need to run it.

This is part of the same Modus workspace as your inbox, CRM, orders and analytics — not a disconnected add-on.

01

Script-tag installation

Paste one loader before the closing body tag. The isolated iframe keeps Modus styles from changing your site and vice versa.

02

Hosted chat link

Use a full-page chat URL in an Instagram bio, WhatsApp status, Google Business profile or QR code even when you do not control a website.

03

Brand and conversation controls

Choose colours, light or dark panel, position, greeting, quick-start buttons, placeholder and the details to collect.

04

Secure public boundary

Allowed domains and signed visitor tokens protect the widget endpoints while anonymous visitors can still start a conversation.

How it works

1

Style it

Set the brand colours, greeting and lead-capture fields.

2

Install or share

Paste the script or publish the hosted chat link.

3

Work one inbox

Web leads join the same AI, handoff queue and pipeline as WhatsApp.

Frequently asked questions

Do I need a developer to install the widget?

Usually no. Any platform that lets you paste a script tag can install it. A developer may only be needed if your site builder hides global code settings.

Will the widget change my website's CSS?

No. The chat UI runs inside an iframe for style isolation, while the small loader only adds the launcher and frame container.

Can I use the chat without a website?

Yes. Every business also gets a hosted full-page chat link suitable for bios, QR codes and direct sharing.

Where do website leads appear?

They appear in the same inbox and CRM as WhatsApp and Instagram leads, labelled as website chat contacts.

Read the step-by-step guide

Put the whole growth loop in one place.

Connect your channels, train the agent and trace every conversation through to revenue.